Loyalty at Your Fingertips: Connect, Reward, Succeed

Your customers are your most powerful digital marketing asset

Transform your guests into loyal advocates with MyVipGuest in just a few simple clicks

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reception desk
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For hotels, online or land-based stores or any other hospitality service

Use MyVipGuest as your ultimate companion, transforming every check-in or check-out to a long lasting connection.

Features

Explore our feature-rich platform, designed to foster lasting guest relationships.

Loyalty

Create and shape your loyalty model for your guests, organize your VIP club

  • add custom parameters to your loyalty levels
  • include number of friends invited by your guest through Social Media
  • include number of guests’ visits to your venue
  • include duration of guests’ stay
  • include amount spent by the guest
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Vouchers

Create your rewards and vouchers for your guests, make them feel their VIP status

  • create your instant vouchers for direct usage
  • create the vouchers as rewards for loyalty
  • share your vouchers with your guests immediately
  • keep the guests actively informed about your vouchers and discounts
  • control and steer the voucher usage in real-time
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Social Media and Analytics

Gain valuable insights into guest behavior, loyalty and voucher performance

  • easy Social Media sharing function for guests (Facebook, X and co.)
  • share your news and posts on Social Media
  • deep insight into guests’ social media behavior: who invited whom
  • loyalty status and voucher usage on-time analytics
  • targeted messages and campaigns to the guests
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Case Studies

Real-world Solutions, Proven Success

Case Study Hospitality Services
Hospitality Services

Loyalty programs in hospitality service companies can increase customer retention by 5% to 20%, leading to a profit increase of 25% to 95%.

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Case Study Hotels and Loyalty
Hotels

Hotels with loyalty programs see a 5-10% increase in Revenue per Available Room (RevPAR) due to higher occupancy rates and guests spending more.

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Case Study Online Retail
Online Retail

Loyalty programs in online retail increase customer retention rates by 5% to 20%, potentially boosting profits by 25% to 95%.

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Case Study Shops and Stores
Shops and Stores

Program members tend to spend 12% to 18% more per visit, leading to annual sales growth of 5% to 15%.

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For Partners

  • Register for free on MyVIPGuest to add your vouchers and loyalty program.
  • Share on social networks for increased brand recognition.
  • Enjoy free registration and first month's full feature access.
  • Subsequent pricing is customized to your needs.
BECOME A PARTNER

Curious to Learn More? Stay Tuned

You let us know whenever you want us to update anything or think something can be optimized.

Services

Discover our powerful services, designed to enhance guest experiences, drive loyalty, and unlock valuable insights for your reception desk or online retail store.

Loyalty Program Management

Design and manage a customizable loyalty program that rewards guests for their repeat visits, spending, or other desired behaviors, encouraging customer retention and driving growth.

Voucher and Promotion System

Create and distribute personalized vouchers, discounts, or special offers to guests based on their loyalty tier, visit history, or specific occasions, enhancing their experience and incentivizing return visits.

Advanced Reporting and Analytics

Gain valuable insights into guest behavior, loyalty program performance, and voucher redemption rates with comprehensive reporting features, enabling data-driven decision-making and continuous improvement.

Integration with Existing Systems

Seamlessly integrate the loyalty tool application with your current reception desk software, CRM, or POS systems, ensuring a smooth and efficient workflow while minimizing disruptions to your existing processes.

Social Media Integration

MyVipGuest encourages your guests to share your brand, news, offers, or posts on Social Media and earn valuable points for rewards and loyalty levels. You can share any of your blog posts on Social Media with just one click.

Pricing

Basic subscription

Monthly fee: 0,00 EUR

  • Free registration of your brand
  • Add your google location
  • Free QR code of your brand
  • Free sharing on social networks of your referral code for your brand
  • Free overview of your registered users

Additionally 1 month of full feature:

  • loyalty configuration
  • digital voucher creation and distribution
  • user analytics
  • direct campaigns
  • blog post social network channels sharing
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Standard subscription

Monthly fee: 100,00 EUR
for 1000 users and 10 agents

  • First month is free
  • all functions from basic subscription included

Full loyalty configuration and analytic features

  • custom loyalty configuration
  • digital voucher creation and distribution
  • user analytics
  • direct campaigns
  • blog post social network channels sharing

18% discount for yearly subscription

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Enterprise model

Monthly fee: contact our Sales Department

Flexible trial period and tailor-made pricing

  • All functions from standard subscription included
  • API for POS and other transaction system integration
  • white-label model (use your brand instead of MyVipGuest)
  • Contact our sales@myvipguest.com for details and pricing

 

 

 

 

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Basic subscription is recommended for all. It is free of charge. Test it and upgrade to the standard subscription if you like it. No obligations.

Standard subscription model is optimal for small and mid-size hotels or hospitality resorts and services. It is ideal for both instant and long-term customer relationships.

Enterprise model is recommended for large hotel / hospitality operations and retail stores that require immediate loyalty system action upon cash desk operation.

You can always switch between the models - there are no contractual limits unless explicitly agreed with the partner.

Join MVG network for free

Registration is free of charge, no credit card data required. Make your brand visible in the MVG network.

Enjoy one month of all features of standard subscription.